TRENITALIA
Collect Avios with Trenitalia
Why collect Avios with Trenitalia?
CartaFRECCIA is the loyalty programme for Trenitalia, which allows you to collect CartaFRECCIA points when you travel with Trenitalia or buy products or services from Trenitalia’s partners.
You can convert your CartaFRECCIA points to Avios, then spend your Avios on your holiday essentials, like reward flights* to stunning destinations across the world.
• Collect points with CartaFRECCIA, then convert your CartaFRECCIA points into Avios**.
• Jet off to stunning international destinations using your Avios.
• Click here to register to the CartaFRECCIA programme for free and start converting your CartaFRECCIA points into Avios.
CartaFRECCIA points |
Avios |
1.000 points |
500 Avios |
6.000 points |
3,000 Avios |
10.000 points |
5,000 Avios |
How to collect Avios with Trenitalia• Visit the catalogue on the CartaFRECCIA homepage by selecting ‘Vola con CartaFRECCIA’ from the dropdown list
• Select Meridiana Club and choose how many CartaFRECCIA points you’d like to convert into Avios
• Enter your Meridiana Club membership number along with your name, and convert your points.
We’ll add Avios to your account within 15 days of you converting your CartaFRECCIA points.
Click here to access the rewards catalogue and start converting your CartaFRECCIA points into Avios
*Taxes, fees and carrier charges apply. Reward flights subject to availability.
TRENITALIA T&C’s 1. To convert CartaFRECCIA points into Avios, customers must be enrolled in the Meridiana Club
2. Customer surnames registered against the Meridana Club and CartaFRECCIA account must match.
3. CartaFRECCIA customers can convert their CartaFRECCIA points into Avios at any time both online via
www.trenitalia.com, by going to the section reserved for CartaFRECCIA members, or by phoning the call centre (for full details refer to clause 6) and providing their identification details, indicating which reward they have chosen, using the following conversion rates
a. 1,000 CartaFRECCIA points = 500 Avios
b. 6,000 CartaFRECCIA points = 3,000 Avios
c. 10,000 CartaFRECCIA points = 5,000 Avios
**There is no limit to the amount of conversions made
4. Avios will be credited within 15 working days
5. Once the conversion has been made, Avios cannot be returned or converted back into CartaFRECCIA points
6. For missing Avios and queries, after 15 days, please contact Trenitalia’s 24 hour call centre, on 89 20 21: This is a chargeable number. To speak to an operator, please select option 3 “Carta Fedeltà”, and then option 1. An operator will be immediately available to answer your request.
a. The fixed rate for this call (VAT inclusive) is 30,5 euro cents and then an additional charge of 54,9 cents per minute. Call charges vary across different mobile networks. The tariff varies according to the desired option.
b. From abroad, the number +39.06.68475475 can be used, available every day from 7:00 to 23:59.
c. The charges on this number are defined by the customer’s mobile operator.
7. Avios are issued and redeemed in accordance with Avios Terms and Conditions. For further details, please visit
www.Avios.com or the Meridiana Club.
8. If you are not already a registered member of the Meridiana Club, you can register via the link below. Once registered, customers will receive their Meridiana Club membership number via email.