Vor dem flug
Am Flughafen
Bergamo
Airport: Orio al Serio
Airport Services Air Italy: BGY International Services SrlLost&Found: Tel. 035 326297 E-mail
lost.found@bgyis.it Vip Lounge: Orio al Serio Airport has two VIP Lounges: the Landside VIP Lounge, through which you can have an exclusive access to security check, and Gate VIP Lounge, located in the first floor of the terminal. Fly Pass owners with companion entrance
Fast Track: available
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Bologna
Airport Name: "G.Marconi"
Airport Services Society Air Italy: Gh Bologna
Lost and Found: lostandfound@ghbologna.it
Check-In Points Location: Air Italy Check-In desks, ground zero to AREA new check-in desk
Vip Lounge [international flights]: MARCONI BUSINESS LOUNGE - 1° floor - Fly Pass owners with companion entrance.
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Catania
Airport Name: "V.Bellini"
Airport Services Society: Katanè Handling
Ticketing: Katanè Alisud
E-mail: biglietteria@ghcatania.it
Lost and Found: 095.7239333
Check-In Points Location: Air Italy Check in desks - Area A from n° 18 to n° 20
Fly Pass: Check in desk dedicated n° 21
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Dakar
Airport Name: Blaise Diagne International Airport of Dakar
Airport Services Society Air Italy: 2AS
Lost and Found: dss-lostandfound@2asgh.sn / +221 77 450 48 67
Vip Lounge: The VIP Room at Blaise Diagne International Airport, Infinite SA lounge, is located at Terminal 1. Open 24/7. Fly Pass owners with companion entrance.
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Fuerteventura
Airport Name: Airport of Fuerteventura
Airport Services Society: Groundforce
Lost and Found: (+0034) 928 862 555
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La Romana
Airport Name: Aeroporto Internacional Casa de Campo La Romana
Airport Services Society: SERVAIR S.A.
Ticketing:809-526-2051
Baggage assistance: Lost and Found: 0922.970731
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London
Airport Name: London "Gatwick"
Handling Agent: Airline Services UK
Ticketing: Tel. (+0044) 01293.555.707 -
Fax (+0044) 01293.609.010 -
email: reps@skybreak.co.uk Lost and Found: (+0044) 01293 503162
Baggage Facilities UK: (+0044) 0344.3754260
Check-In area: North Terminal Zone C-D
Fly Pass check-in desk: Electa Class
Vip Lounge: Lounges Serisair Aspire Lounge (located Airside in the International Departure Lounge, after security to the left, follow the signs to Airport Lounges, 2 levels down) by invite only to Electa/business class passengers and Fly Pass card holder plus one guest.
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Mauritius
Airport Name: International airport of Sir Seewoosagur Ramgoolam
Airport Services Society: Ground2Air
Ticketing: Tel.00230 5422 4034
Lost and Found: 00 230 6035905
Vip Lounge: Fly Pass owners with companion entrance.
Air Italy Office2nd Floor Terminal Building
Tel. 00230 5422 4034
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Milan
Airport Name: "Milano Linate"
Airport Services Society Air Italy:: Airport Handling
Check-In Points Location: AREA 4
Vip Lounge: From May, 4th 2018 will be available the Vip Lounge Leonardo located in the departure area, in front of gate 18. Fly Pass owners with companion entrance.
Airport WebsiteAirport Name: "Milano Malpensa"
Airport Services Society: Airport Handling
Lost and Found: Tel. 02.58581285
Ticketing Services society: SEA
Location: terminal 1 departure floor
Check-In Points Location: Terminal 1 departures floor
Vip Lounge:Sala Pergolesi Vip Lounge - Terminal 1 / Boarding B (no Schengen flights).
Sala Monteverdi Vip Lounge - Terminal 1 / Boarding A (Schengen flights).
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Mombasa
Airport Name: International airport of Moi Mombasa - Kenia
Airport Services Society: Kenya Airways
Ticketing: Tel. (+00254) 727.500.266
Lost and Found: (+00254) 727.500.266
Vip Lounge: Fly Pass owners with companion entrance.
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Moscow
Airport Name: Moscow-Domodedovo
Airport Services Society: JSC Domodedovo
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Naples
Airport Name: Napoli-Capodichino "Ugo Niutta"
Airport Services Society: Gh Napoli
Ticketing: E-mail: front-office@alisud.com
Lost and Found: E-mail: lost&found@ghnapoli.it
Airport Website
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New York
Airport Name: International airport of John F. Kennedy (T1)
Airport Services Society: SWISSPORT
Lost and Found: Swissport JFK First Floor, Domestic Baggage Claim Area JFK International Airport, Terminal 4
Tel +1 718 360 8930
E-mail:jfklostnfound@swissport.com Vip Lounge: Vip lounge - 3rd floor - Terminal 1 - Fly Pass owners with companion entrance.
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Olbia
Airport Name: "Costa Smeralda"
Airport Services Society: Geasar S.p.A
Ticketing: Tel. 0789.563443
Lost and Found: 0789.563456
Cargo: Tel. 0789.645119
Fax. 0789.645177
Check-In Points Location: Air Italy Check in desks from n° 3 to n° 9
Fly Pass Points Location: Fly Pass Point n° 10
Vip Lounge: Vip Lounge - Departures Zone - open from June to September - ELECTA Passengers and Fly-Pass owners entrance.
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Palermo
Airport Name: Aeroporto di Palermo P. Raisi "Falcone e Borsellino"
Airport Services Society: Aviapartner
Ticketing GESAP: Tel. 091.7020410/0165 -
Fax 091.7020338
Lost and Found: 091-5007500
Check-In Points Location: Air Italy Check in desks 1° floor-Area B-from n° 2 to n° 5
Fly Pass Points Location: Fly Pass Point n° 2
Vip Lounge [international flights]: Vip Lounge GESAP - 1° floor - Fly Pass owners with companion entrance.
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Rome
Airport Name: International airport of "Leonardo da Vinci" (Fiumicino)
Airport Services Society: Consulta SpA
Fax: 00 39 06 65011825
Ticketing: Terminal 3 - Hall departures
Email. tktfcoig@airitaly.com From March 25th, 2018 the ticket counter will be located at the Terminal 1. E-mail:
arefco.tktng@aregroup.com Lost and Found: CONSULTA, arrivals zone T3,
(0039)06 659528739/ +393701210533(07:00-23:00, daily)
Vip Lounge: The Avia Vip Lounge is located at Europe Pier- upstairs at 2 minutes from gates D and is open every day from 6.15 to 20.15.
For extra Schengen flights is available "Le Anfore" Vip Lounge located on first floor in the vicinity of gates E1-E24, open from march 26th from 06.15 to 23.45.
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Sharm el sheikh
Airport Name: International airport of Sharm el Sheikh
Airport Services Society: I.A.B
Ticketing: Tel. (+0020) 22184838
Lost and Found: (+0020) 122.259.300
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Tenerife
Airport Name: Tenerife South - Reina Sofia
Airport Services Society: Iberia Handling
Lost and Found: (+0034) 922.759042/196/260
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Turin
Airport Name: Torino-Caselle "Sandro Pertini"
Airport Services Society: SAGAT
Informations: Tel. 0115676361/362
Lost and Found: 011-5676200
Check-In Points Location: Air Italy Check in desks C9-C10-C11
Fly Pass Points Location: Fly Pass Point C11
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Venice
Airport Name: "Marco Polo"
Airport Services Society Air Italy: GH
Ticketing Air Italy:
E-mail: biglietteria@ghvenezia.it
Fax: 041 2605079
Lost and Found: Tel: +39.041.260.9226
Fax: +39.041.260.3629
E-mail: vcelost@wfs.aero
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Verona
Airport Name: "Valerio Catullo" - Verona Villafranca
Airport Services Society: GH
Ticketing:
Fax. 045.8095711
Lost and Found: Tel. 045.8095867
Check-In Points Location: Air Italy Check in desks (ground floor)
Fly Pass Points Location: Fly Pass Desk
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Zanzibar
Airport Name: International airport of Zanzibar
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