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Contacts

  • Call Center
  • Customer Relations
  • Customer Care @MyAirItalyClub
  • Air Italy contacts
  • Air Italy in the Airport

Baggage Assistance

  • Lost Baggage
  • Damaged Baggage
  • Delayed Baggage
  • Claim form
  • World tracer

Customer Care

  • Claim form
  • Customer Care Item

Support

  • Special Assistance
  • Disability assistance online form
  • Faq
  • General Terms of Transport

Before the flight Air Italy Air Italy

  1. Travel plan Travel plan

    1. Destinations

      1. Timetable
    2. Booking

      1. Flight
      2. On board seat assignment
      3. Rent a car
      4. Purchase ticket
    3. Travel assistance

      1. Special assistance
      2. Moms to be
      3. Children
      4. Animals
    4. Travel ideas

      1. Wokita Sardinia Holidays
    5. Special flights

      1. Cargo
    6. Additional services

      1. Insurance
    7. Airpass

      1. Purchase carnet
      2. Manage Carnet
  2. Before the flight Before the flight

    1. Special assistance

      1. Reduced mobility
      2. Blind
      3. Disability assistance online form
      4. Request assistance
    2. Baggage

      1. Hand baggage
      2. Checked bag
      3. Special baggage
      4. Liquids on board
      5. Restricted items
    3. Family traveling

      1. Moms to be
      2. Infants
      3. Children
      4. Unaccompanied minors
    4. Pets travelling

      1. Pets travelling
      2. Suggestions
    5. Documents and visas

      1. Required documents
      2. API Advance passengers information
      3. Flight from/to USA
    6. In Airport

      1. Check-in
      2. Air Italy contacts abroad
      3. In Airport
    7. Online services

      1. On board seat assignement
      2. Change seat assignment
      3. Web check-in
      4. Mobile check-in
      5. Priority Boarding
      6. Fast track
    8. General conditions

      1. Passenger right
      2. Airline responsibilities
      3. All Optional Fees
      4. Flight cancellations
      5. Flights operated by partners
      6. Long delay
      7. Minimum services guaranteed with strike
      8. Overbooking
  3. In Flight In Flight

    1. Flies with class

      1. Air Italy Economy
      2. Air Italy Business Class
      3. Fleet
    2. On board

      1. Special meals
      2. Onboard entertainment
      3. First flight certificate
      4. Atmosphere
      5. Advance seat selection
    3. Air Italy Values

      1. History
  4. After the flight After the flight

    1. Contacts

      1. Call Center
      2. Customer Relations
      3. Customer Care @MyAirItalyClub
      4. Air Italy contacts
      5. Air Italy in the Airport
    2. Baggage Assistance

      1. Lost Baggage
      2. Damaged Baggage
      3. Delayed Baggage
      4. Claim form
      5. World tracer
    3. Customer Care

      1. Claim form
      2. Customer Care Item
    4. Support

      1. Special Assistance
      2. Disability assistance online form
      3. Faq
      4. General Terms of Transport
  5. @MyAirItalyClub @MyAirItalyClub

    1. The Club

      1. Welcome
      2. Registration
      3. Regulation and guide
    2. @MyAirItalyClub

      1. @MyAirItalyClub Silver
      2. @MyAirItalyClub Gold
      3. Avios club currency
      4. Partners
    3. Support

      1. Customer Care @MyAirItalyClub
      2. Contacts
      3. Faq

Before the flight

Special assistance

  1. Reduced mobility
  2. Blind
  3. Disability assistance online form
  4. Request assistance

Baggage

  1. Hand baggage
  2. Checked bag
  3. Special baggage
  4. Liquids on board
  5. Restricted items

Family traveling

  1. Moms to be
  2. Infants
  3. Children
  4. Unaccompanied minors

Pets travelling

  1. Pets travelling
  2. Suggestions

Documents and visas

  1. Required documents
  2. API Advance passengers information
  3. Flight from/to USA

In Airport

  1. Check-in
  2. Air Italy contacts abroad
  3. In Airport

Online services

  1. On board seat assignement
  2. Change seat assignment
  3. Web check-in
  4. Mobile check-in
  5. Priority Boarding
  6. Fast track

General conditions

  1. Passenger right
  2. Airline responsibilities
  3. All Optional Fees
  4. Flight cancellations
  5. Flights operated by partners
  6. Long delay
  7. Minimum services guaranteed with strike
  8. Overbooking