In this area it is possible to process a refund of your reservations made by Air Italy website.
Where the purchase was made from an intermediary, refund must be requested from the latter that is responsible for direct refunding of the customer.
Is not possible refund tickets issued via Internet in the following cases:
- expired validity;
- tickets issued on code share flights not operated by Air Italy.
For these cases please contact:
Call Center at +39 0789 52609 (option 3) or via e-mail firstname.lastname@example.org
The ticket number is a code consisting of 13 digits contained in your ticket.
The reservation codes enabled consist of 5 characters and begin with the letters D and E.