Exclusive Services
Meridiana Club - gold card

Dedicated Customer Care: 078952776
and e-mail address

The dedicated phone number is available every day from 7.30 am to 11 pm, a one-stop line for bookings, tickets purchase, check-in and pre-assignment of seats (for flights where this service is available).

VIP Lounges

Vip Lounges

At the listed below airports, @MyAirItalyClub Gold members, traveling with Air Italy, and one fellow traveller can access the exclusive and comfortable VIP Lounges, where they can wait until the departure of their flight.

ACCRA - Accra VIP Lounge "Adinkra Lounge" is located at Terminal 2. It is open daily from 05.30am to 11.30pm and offers to guests newspapers and magazines, TV, telephone and wi-fi.

BERGAMO - Orio al Serio Airport has two VIP Lounges: the Landside VIP Lounge, through which you can have an exclusive access to security check, and Gate VIP Lounge, located in the first floor of the terminal. While waiting passengers can enjoy a refreshment, bar service, wi-fi, tv and access to the smoking area.

BOLOGNA - The Marconi Business Lounge is located at the first floor of the departures area. You can find a relax area with sofas and armchairs, satellite TV, newspapers, sound diffusion and cafeteria.There is a fast-track service with privileged access to the boarding lounge through reserved security controls. It is provided with a Wi-Fi connection for PC and an Internet Point with a wide band connection and a printing service.

CAIRO - Cairo "Vip Lounge" is located at Terminal 1, departure hall after passport control, second floor.

CATANIA - The SacVip Lounge is located in the departure area beyond the security checks, in the newly restructured Fontanarossa Airport of Catania. An exclusive and refined area, where passengers can turn this waiting time into a pleasant and relaxing moment. It is available for our guests together with a selection of daily newspapers and magazines, coffee service, Internet connection, Wi Fi, fax and printer.

DAKAR The VIP Room at Blaise Diagne International Airport, Infinite SA lounge, is located at Terminal 1. Open 24/7.

LAGOS - The Vip Lounge "Asl Lounge" is located at Terminal 1. Open daily 24h. The lounge offers an open-bar, newspapers and magazines, TV and wi-fi.

LONDON - The Servisair Executive/Ascot Lounge North Terminal is located at the 1st floor of the international departures lounge (Airside) of Gatwick. The lounge is provided with an open-bar, newspapers and magazines, TV, telephone, fax and Internet.

LOS ANGELES - The New Zeland Star Alliance Louge is located at the 6th floor accessible via elevator at the clock tower in main atrium. Offers wi-fi connection, telephone, bar and restaurant, newspapers and magazines, disabled access. Open daily 07.00-01.00.

MIAMI - The Vip lounge "Club America" is located at the third floor of Central Terminal (Concourse F). Open daily from 07.30am to 10.00pm. For all the guests a comfortable and relaxing area with open-bar, wide selection of soft and alcholic drinks, snacks, newspapers magazines, wi-fi and TV.

MILAN LINATE – Vip Lounge Leonardo will be available in the boarding area in front of gate 18, is meant to offer comfort in an elegant and exclusive environment where you can find newspapers, internet connection, self-service refreshments and, where possible, areas where you can work, relax and freshen up. No pets are allowed in the lounge. Opening hours: 05.30 a.m. to 21.00 p.m.

MILAN MALPENSA - Sala Pergolesi Level 1 / Gates section B (no Schengen flights).Opening hours : 06.00 a.m. to 22.00 p.m.
It 'also available Sea Vip Lounge - Sala Monteverdi - located at Terminal 1, Boarding A Schengen Area, open from 6.00 to 22.00.
Vip Lounge Montale - First Floor, Boarding B (Extra Schengen flights)

MOMBASA - The airport of Mombasa offers, in a relaxing and exotic place, a comfortable lounge, the Safari Lounge, providing a bar service, snacks, newspapers and international magazines.

MOSCOW DOMODEDOVO - The Vip Lounge in Mosca airport is located at terminal 1 on the second floor, offers snacks, national and international newspapers and television in a comfortable and modern location.

NAPLES - Gesac VIP Lounge is located on the first floor of the terminal after security checks. The Lounge offers a range of services to make more accurate relaxing waiting for the flight: dining area, newspapers, working space and the modern iPad available to our guests. To make the procedure boarding faster is possible to take Fast Track, a preferred route through the gates with dedicated security checks.

NEW YORK JFK - The Vip Lounge is located by Terminal 1, on the third floor in front of gate 3, after the security checks. It is opened every day from 12.00 to 17.00. For all the guests are available restaurant, bar and meeting room, Wi-Fi connection, fax, printer and TV set.

OLBIA - The VIP lounge at the Emerald Coast airport is located in the departure area of the air terminal, beyond the security controls. It's a very comfortable lounge, where you can find national newspapers, a self service refreshment area and satellite TV. The lounge will be open every weekend starting from the 29th of April until the 15th of June and from the 16th of September and the 30th of September. Every day from the 15th of June until the 15th of September. The lounge will also be accessible at Christmas, New Year. During the closure of the VIP lounge, to Flypass Gold card holders and one companion will be offered an alternative service at the bar located inside the terminal after security check; Flypass gold passengers departing will be entitled to a free service that includes: hot drink, juice and sweet snacks (croissants) or a sandwich.

PALERMO - The VIP GESAP lounge is located at the 1st floor of the terminal, offers an accurate reception service, with a cafeteria, Internet connection, satellite TV and national newspapers. VIP Lounge Access is only available for passengers holding a ticket to New York.

ROME FIUMICINO - The Avia Vip Lounge is located at Europe Pier- upstairs at 2 minutes from gates D and is open every day from 6.16 to 20.15. Guests have internet terminals with printer and free WIFI service, self-service bar, dedicated boarding announcements, newspapers, magazines and periodicals. For extra Schengen flights is available "Le Anfore" Vip Lounge located on first floor in the vicinity of gates E1-E24, open from march 26th from 06.15 to 23.45.

SAN FRANCISCO - The Air France/Klm Lounge International Terminal is located in Boarding Area A, Level 3. Offers wi-fi connection, telephone, bar and restaurant, newspapers and magazines, disabled access. Open daily 07.15-23.15.

SHARM EL SHEIKH - The "Pearl Lounge" in Sharm El Sheikh airport is located at terminal 1, departure hall on second floor.

TURIN - The "Sandro Pertini" Vip Lounge of Turin airport is located in the departure area. The Lounge (open every day from 5:30 to 20:00) offers a lot of services to have nice waiting for the flight: dining area, TV, telephone, fax, wireless connection and newspapers.

VENICE - The Marco Polo Vip Lounge is located at the 1st floor of the airport. You can find snacks, national and international newspapers, internet access, a satellite television and a photocopy service.

VERONA - The Catullo Lounge is located on the 1st floor over the check-in counters of the departure area. The lounge is provided with an open-bar, a TV, a fax service and newspapers . If you travel with hand baggage only, you can check in or, in case of advance seat assignment through the Call Centre, you can collect your boarding card.

ZANZIBAR - The Vip Lounge "Dhow Lounge" is located at Terminal 2 and it's open daily from 3.00am to 11.00pm. For all the guests it's available a bar, selection of soft drinks, snacks, newspapers magazines and wi-fi.

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@MyAirItalyClub Gold Advantages
Dedicated Check-in Counters On the national call and on the greater part of Intercontinental destinations is permited even the acceptance of @MyAirItalyClub Gold, where is present the desk of Business Class.
Baggage - Domestic and international flights: one baggage of a maximum weight of 32 kg on Light Classic fare; 2 free baggages, max 32 kg each on Premium fare.
Intercontinental flights: 1 baggage max 32 kg in Classic fare, 2 baggages max 32 kg each in Business class.
Fast Track It’s present in Bologna, Linate, Malpensa, Naples, Olbia, Rome and Cagliari.
Priority boarding at finger or loading bridge Service included flag image
Advance seat selection On all domestic destinations and some international and intercontinental flights, operated by Air Italy.
Priority Baggage For direct flights departing from Olbia with destination Rome Fiumicino, and for nationals direct flights with destination Milan Linate, Olbia.
For Business Class Passengers on Intercontinental flights from/to Milan Malpensa.
Discount for special assistances Service included flag image
Stand by for an earlier flight at no charge allowed on departure day, subject to availability.
The card to fly in company all the benefits are extendable to you and to one other person.
@MyAirItalyClub Gold Advantages

Dedicated check-in desks

Air Italy offers dedicated check-in desks* only to @MyAirItalyClub Gold passengers, in all the main airports, avoiding lines and long waits. Moreover, for intercontinental flights, it is possible to carry out the check-in operations directly at the Business class desks.

*The service is active for flights operated by Air Italy and not for code share flights operated by other companies, for which the operations of acceptance shall be carried out at the desks of the operating carrier.

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Also regarding the number and weight of the baggages, Air Italy offers special terms exclusively reserved to @MyAirItalyClub Gold passengers on all domestic, international and intercontinental flights.
All Club members in fact can take:
Domestic and International flight: 1 free baggage max 32 kg in Classic fare, and 2 free baggages, max 32 kg each in Premium fare.
Intercontinental flights : 1 baggage max 32 kg in Classic fare, 2 baggages max 32 kg in Business class.
Extra baggages and kilograms exceeding the baggage allowance will be subject to the payment of an additional fee.
The advantages regarding the baggage are not valid for the travel companion.
For further information and details we invite you to read the corresponding table (link) in the section before the flight.

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"Fast Track“ access at security controls

@MyAirItalyClub Gold members are entitled to a “Fast Track” service through the Homeland security, to make their work or pleasure trip even more comfortable. This service, which is completely free of charge, is currently enabled in the following airports: Bologna, Milano Linate e Malpensa Terminal 1, Rome Terminal, Naples, Olbia and Cagliari.

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Finger priority boarding or with loading bridge

The card includes the priority of boarding the flight to the finger or with loading bridge for the holder and for a companion.

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Onboard seat assignment

Choosing where to sit aboard is one of the benefits available only for the @MyAirItalyClub Gold passengers. By phone or online it is possible to ask a free seat assignment for himself and one accompanying person.
This service is available on all domestic flights operated by Air Italy and on a selection of international and intercontinental routes.

Rates reserved for @MyAirItalyClub Gold passengers
Seat Economy Comfort Seat Economy Preferred Seat Economy Standard
Domestic flights No fee No fee No fee
International - Short/Medium flighs No fee No fee No fee
International - Long Haul/Transatlantic flights No fee No fee No fee
@MyAirItalyClub Gold Cardholders No fee No fee No fee

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With Air Italy your travels gets faster and more and more comfortable.
Our airline offers all @MyAirItalyClub Gold passengers a priority baggage delivery service. This service is currently active on:

  • non-stop domestic flights to Linate
  • non-stop domestic flights to Olbia.
  • non-stop domestic flights to Rome Fiumicino with departure from and Olbia

@MyAirItalyClub Gold passengers on intercontinental routes to and from Milano Malpensa, Rome Fiumicino, Bologna, Naples, Palermo, Zanzibar, Mombasa, Male will be given the opportunity to enjoy the priority baggage delivery service, if baggage has been checked in at the Business Class desks.

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@MyAirItalyClub Gold fares for Special Assistance

For @MyAirItalyClub Gold members who need to travel - on all domestic flights operated by Air Italy - with sport equipment or pets, or need assistance aboard for minors flying on their own, Air Italy grants a 20% discount on the service fee, if it has been purchased through the Call Center or a 10% discount at the airport desks.

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Earlier Flight Service

Whenever there are more flights a day, this service allows you to anticipate your flight on the same day of departure at no additional cost. You simply need to go to the reserved check-in counter at least one hour before the departure of the flight you wish to take. This service is only subject to seat availability.

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The card to fly in company

All the benefits, except the baggage, are extendable to you and to one other person.

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